Frequently Asked Questions

What exactly is The Senior Care Compass?

The Senior Care Compass helps older adults and their families make confident decisions about care. Whether you’re considering assisted living, home care, adult day programs, or just need help understanding your options, we provide personalized guidance every step of the way.

Do you only help with assisted living?

No. We support all types of senior care transitions — from in-home care and adult day services to respite, rehab discharge, and long-term planning. Every plan is customized based on your needs, goals, and preferences.

How is The Senior Care Compass different from other senior care services?

The Senior Care Compass offers more than information — we offer clarity, guidance, and support at every turn. Instead of handing you a list and leaving you to figure it out, we take the time to understand your unique situation, explain your options in plain terms, and walk with you through every decision.

You’ll have a trusted partner who brings both clinical insight and personal experience to the table — someone who knows this world and truly cares about helping you make the right next move. For many, that level of support makes all the difference.

Who do you work with?

We work with adult children, spouses, caregivers, professionals, and seniors planning for themselves. Whether you're navigating an urgent decision or planning ahead, we’re here to help.

Where do you offer services?

We’re based in Bucks County, PA and work with families across Pennsylvania, New Jersey, and beyond. We offer virtual services nationwide and can guide you no matter where you are.

Can I just book a one-time consultation?

Yes. Our Compass Consult is perfect for those who need clarity, direction, or a second opinion. You'll walk away with a clear action plan, even if you're not ready to commit to a full concierge service.

How much does it cost?

We offer a range of services at flat rates, with no hidden fees. Pricing depends on the level of support you choose — from single consultations to full concierge guidance. We'll always review everything with you before moving forward.

Do you accept insurance?

Most of our services are private-pay. However, some long-term care insurance policies may reimburse you for certain services. We’re happy to help you explore that option.

Can you help even if we’re not ready to move?

Absolutely. Many people come to us early — just to better understand their options, make a plan, or prepare for the future. We’re here to help you feel informed and prepared, not rushed.

Do you attend tours with us?

Yes — in many of our service packages, we can schedule and attend tours with you, either in person or virtually. We help you ask the right questions, compare your options, and feel confident in your decision.

How do I get started?

The first step is simple: book a free introductory call. We’ll talk about what you’re facing, what you need, and how we can help.